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Quality Nursing Home Care at Facilities in Dorking, Surrey

Our Response to Coronavirus

We are delighted to announce that Rose Hill Nursing Home including all of its residents and staff has remained Covid-free throughout the pandemic and has re-opened for family to visit their loved ones. This is down to the outstanding work of all staff and carers who have worked tirelessly to keeping the well-being and safety of the residents as their utmost priority and are to be commended for their dedication to the residents of Rose Hill Nursing Home.

Our first priority must remain the safety of residents, colleagues and visitors and with this in mind, we are carefully following guidance issued by the NHS and Public Health England:

  • We are primarily focused on garden visits, enabling up to two visitors per resident for half an hour. We would encourage these visitors to be constant visitors, but if there are extenuating circumstances, our home managers are able to risk assess the possibility of alternating visitors. Unfortunately no children are allowed at this point.
  • Where residents are unable or uncomfortable with garden visits, we will do all we canto support visits inside the home. However, these will be limited to one constant visitor.
  • All visits must be booked to enable us to manage them safely and ensure the appropriate cleaning and hygiene regimes are in place.
  • You will be asked some health screening questions at the start of your visit, will be asked to wash your hands or use the sanitising gel provided and will have your temperature taken. If you are showing any symptoms which could indicate coronavirus, please do not travel to the care home as we will need to refuse entry. As you will be aware, these symptoms include a raised temperature, a new and persistent cough, a loss of taste or smell and a generally feeling of being lethargic and unwell.
  • You will be asked to wear a face mask and practice social distancing for the duration of your visit. Unfortunately, this means no kissing, hugging or holding hands at present.
  • To protect the people we are caring for, residents cannot yet accept gifts, flowers orfood under current guidelines.
  • Visitors will not be able to use facilities such as toilets (unless for emergencies),however refreshments will be provided by care home colleagues.

We provide nursing home care that caters to the individual needs of our residents. Rose Hill Nursing Home in Dorking, Surrey, offers suitable residential care facilities that are utilised by qualified professionals to ensure our clients’ satisfaction.

Feel at Home

Emphasis is placed on single room accommodation to ensure dignity, however we have some twin bedded rooms for those who prefer company. Many of the rooms have en-suite facilities and all have nurse call and television points. We encourage you to bring any personal possessions or furniture so you feel at home. You can find out more about our facilities.

Varied Menus

We pay particular attention to the quality and variety of our menu as we fully recognise the importance of a wholesome diet contributing to the quality of a resident’s life. Individual likes and dislikes are catered for and visitors of residents are welcome to stay for lunch. Provision is made for dietary requirements with vegetarian and diabetic diets catered for.

Dedicated Staff

The staff at Rose Hill Nursing Home are well-qualified to offer a dedicated service to the elderly. We aim to give individual time and care to each resident, encouraging personal independence and dignity with cheerful and pleasant surroundings. This is supported by individual care planning, regular training for healthcare assistants to the recognised NVQ standard, and our professional care team and experienced home manager.

Offering Support and Guidance

We are able to offer short and long-term care and fully embrace the idea that relatives are part of the support and caring process, therefore actively encouraging relative support. This, along with input from the residents’ GP, physiotherapist, chiropodist, optician, dentist, and hairdresser, enables us to offer a full holistic approach.

Contact us in Dorking, Surrey, to find out more information about nursing home care and residential care facilities