Quality Nursing Home Care at Facilities in Dorking, Surrey

Our Response to Coronavirus

We are welcoming new residents and patients into our care homes, so please give us a call if you are looking for care or need any further help.

The health, safety, and wellbeing of our residents, patients and staff is always our top priority and we are continuing with our robust and comprehensive response to Coronavirus. Our plans are kept under regular review and are updated as and when advised by the public health authorities.

We want to assure you that when we admit new residents and patients we have clear protocols in place to ensure that it is appropriate for them to move in. We also ensure that any new residents coming into Rose Hill Nursing Home have been tested in advance and are negative for COVID-19.

Government’s advice for safe visiting at Rose Hill Nursing Home:

This guidance applies from 24 February 2022 and replaces previous guidance on care home visiting. This guidance applies to all residential care homes. There are no nationally set direct restrictions on visiting in care homes.

Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of residents. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones, and to contribute to their support and care.

Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include:

• infection prevention and control (IPC) measures
• individual risk assessments
• testing arrangements
• isolation on return from some high-risk activities out of the home

The key things to know about care home visiting are:

• All visits must be booked in advance to enable visits to be managed safely and ensure the appropriate sanitisation and testing are in place. Please contact The Manager (Pat) and Deputy Manager (Jyothi) to book your time slot.
• Visitors should receive a negative lateral flow test result and report it on the day of their visit, either by conducting the test at home or when they arrive at the care home – essential care givers need to follow the additional testing arrangements outline
• Vaccination is one of our best defences to combat infection. It is strongly recommended that residents and visitors receive 2 doses of the COVID-19 vaccine, plus their booster.
• Visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19. Transmissible viruses can be just as dangerous to care home residents as COVID-19.
• Visitors are advised against visiting the care home (for 10 days) if they have been identified as a close contact of someone with COVID-19, unless absolutely necessary, even if they have been fully vaccinated.

For the full guide to the changes of COVID-19 restrictions, please visit:

Gov.uk - Guidance on Care Home Visiting

Contact us in Dorking, Surrey, to find out more information about nursing home care and residential care facilities